About the role

We’re hiring a CMDB Analyst to manage, maintain, and improve the ServiceNow Configuration Management Database (CMDB) for a contract engagement. The role focuses on Configuration Item (CI) accuracy, completeness, relationships, reconciliation, and overall CMDB health, working closely with ITSM and infrastructure operations teams.

You’ll govern CIs across infrastructure, application, cloud, network, and security environments; support ServiceNow Discovery, Service Mapping, and IRE rules; align CMDB structures to CSDM principles; and drive data-quality dashboards, KPIs, and remediation. Strong hands-on ServiceNow CMDB experience and ITIL familiarity are essential.

Contract JC: On request

⚠️ IMPORTANT: Please mention the Contract JC ID of the role you are applying for. Applications without a JC ID cannot be processed.

When you share your CV, please include the following details:

1. JC ID (mandatory):
2. Total Experience:
3. Relevant Experience:
4. Notice Period (maximum 20 days):
5. Current CTC:
6. Expected CTC:
7. Current Location:
8. Preferred Location:
9. Offers in Hand (if any):
10. Preferred Work Mode (Onsite / Hybrid / Remote):
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Please note: we can only consider candidates who can join within 20 days.