Genesys Cloud Contact Center Administrator
Genesys Cloud Contact Center Administrator
Genesys Cloud Contact Center Administrator
About the role
We’re hiring a Contact Center Administrator with strong Genesys Cloud CX/Engage skills for a PAN India contract engagement, Regular or Noon shift.
Candidates should bring exposure to at least one additional contact-centre platform — Cisco Webex Contact Centre, Cisco UCCE/UCCX, NICE CXone, or Microsoft Dynamics 365 Contact Centre — alongside core Genesys Cloud administration.
Contract JC 204300
⚠️ IMPORTANT: Please mention the Contract JC ID of the role you are applying for. Applications without a JC ID cannot be processed.
When you share your CV, please include the following details:
1. JC ID (mandatory):
2. Total Experience:
3. Relevant Experience:
4. Notice Period (maximum 20 days):
5. Current CTC:
6. Expected CTC:
7. Current Location:
8. Preferred Location:
9. Offers in Hand (if any):
10. Preferred Work Mode (Onsite / Hybrid / Remote):
11. Interview Availability (dates/times):
Please note: we can only consider candidates who can join within 20 days.
Must-have skills
- Genesys Cloud CX / Engage and Genesys
- Primary/secondary exposure to Cisco Webex Contact Centre, UCCE, UCCX, NICE CXone or MS Dynamics 365 Contact Centre
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